FAQs

What is the return policy?

We want you to be 100% satisfied with your Innovate 1858 purchase! Returns and exchanges are accepted within 30 days of purchase. Click here to learn more about shipping and returns.

Are products student-made?

Yes! All of our merchandise is created or developed by both current students and accomplished alumni. Products range from being completely hand-crafted to being designed by makers. Notably, our private-label collection showcases the creative designs originating from our very own student staff.

where does the money go?

Your support and purchases play a crucial role in sustaining and advancing our mission. The money we receive is allocated to several important areas, including employee wages, operational costs, product quality, and innovation and growth.

Do you have a physical store?

Discover our retail haven located on the first floor of The Student Innovation Center on the Iowa State University campus. You can find us at 606 Bissell Rd, Ames, IA 50011. We encourage you to drop by and explore our offerings in person, or you can opt for the convenience of ordering online and selecting the ‘in-store pickup’ option. We look forward to meeting you!